Note 2 email not updating
Review these settings by following these steps: If your Internet connection is good, your settings fine, and you've restarted the Mail app, your next step is one of the most common in all i Phone-troubleshooting tutorials: restarting your phone.Believe it or not, restarting an i Phone can solve tons of problems. Another key troubleshooting step is to make sure you have the latest version of the i OS, the operating system that runs the i Phone.Your i Phone is your communications lifeline to the world, which is what makes it so frustrating when your i Phone email isn't working.
Luckily, there are ten major steps you can take to resolve the majority of i Phone email problems. Your i Phone can't get an email if it's not connected to the internet.
If you're trying to check a work email account, it may be that the problem doesn't lie with your i Phone at all.
The problem might reside on the email server that you're trying to download email from.
I know this may sound like some sort of phone issue, but I have performed a factory reset on the phone and the problem is still there. There are no errors when I manually refresh, it also updates the last sync time with the current time. I have already submitted a support request for this, and am waiting for them to fix it.
I am wondering if this problem has anything to do with this.